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Answers to the most common questions about Citable ESG Orgs., listing your organisation, verification, and more.
Find answers to common questions about how Citable ESG Orgs. works, how to list your organisation, our verification process, pricing, reviews, and more. If you cannot find what you are looking for, contact us directly.
Citable ESG Orgs. is a global B2B directory and communication platform for organisations that provide ESG (Environmental, Social, and Governance) and sustainability services. Think of it as Clutch.co or GoodFirms – purpose-built for the sustainability sector.
Yes. Every profile is engineered with JSON-LD structured data (Organization, AggregateRating, Review, and BreadcrumbList schema), unique meta tags, semantic HTML, and a backlink from an ESG directory domain – all the signals Google uses for rich results, knowledge panels, and featured snippets. Traditional SEO and AI citability share the same foundation: the same structured data that gives AI systems the format they need to cite a source also helps Google rank your organisation in standard search results. One profile, built for both channels.
Any organisation that provides ESG or sustainability-related services, consulting, technology, legal advisory, training, or implementation can list for free. This includes consultancies, NGOs, certification bodies, technology providers, legal firms, and more.
Citable ESG Orgs. is free to list on. Every organisation gets a complete free profile including certifications, SDG badges, reviews, analytics, and verified badge eligibility. Pro features (content publishing, plus jobs and RFQs once those launch) start at €39/month.
Citable ESG Orgs. is built for both AI citations and traditional SEO. We engineer your profile with JSON-LD structured data that AI models such as ChatGPT, Claude, Perplexity, and Gemini are designed to read when answering ESG-related questions, and that Google uses for rich results and featured snippets. Every listing includes an AI Citability Score, ESG credentials that are verifiable against 24 recognised platforms once connected, and a backlink from a sustainability directory domain. One profile, built for AI systems and search engines.
Building for AI citability is an architecture decision, not a feature toggle. It requires structured data on every profile and feature, a trust registry of ESG verification platforms, a scoring algorithm tuned to how large language models evaluate sources, and a content architecture designed for AI extraction. This has been built from the ground up from day one, and we continue to adapt as AI technology advances. Retrofitting AI Citability onto a legacy directory would mean rebuilding the platform from scratch – by which time our data depth, domain authority, and verified credential network will be considerably more developed.
Citable ESG Orgs. keeps images to a minimum on purpose, to cut page weight and the energy used per page view. A lean, typography-led design reduces bandwidth, lowers our carbon footprint, and loads faster for users worldwide – particularly in regions with slower connections. An ESG platform should practise what it preaches. You can see our real-time Website Carbon score in the footer of every page.
Register an account, create your organisation profile, add your services, certifications, and case studies. Your profile is live immediately and enters the verification queue automatically.
The more complete your profile, the better your visibility. Include: organisation description, services offered, sectors covered, certifications, SDG alignment, case studies, team members, and contact information.
Yes, you can edit your Citable ESG Orgs. profile after publishing. Update it at any time from your dashboard, and changes are reflected immediately.
Machine-readable means your profile data is structured in a format (JSON-LD schema markup) that AI systems, search engines, and procurement platforms can parse automatically – without scraping or guessing from unstructured text. This is what makes your organisation citable by ChatGPT, Perplexity, and Google AI Overviews, and what makes your data usable for Scope 3 supply chain assessments. You can copy your JSON-LD structured data from your dashboard settings and embed it on your own website to extend this benefit beyond the ESG Orgs. platform.
Scope 3 Supplier Readiness is a checklist on your public profile that demonstrates to procurement teams how ready your organisation is for supply chain reporting. It assesses 14 data points across four categories: emissions transparency, verification and credentials, structured data, and profile quality. Organisations that score 75% or higher are labelled ‘Scope 3 Ready’ and can be filtered in the directory.
Installing the Citable ESG Orgs. widget on your website creates a verified backlink between your site and your directory profile – a signal AI models and search engines use as one input when establishing authority and topical relevance. That two-way link gives AI systems and search engines an additional verification signal that linked entities are connected. It is also a two-way street: as listed organisations link to Citable ESG Orgs., the directory's domain authority grows – and that authority can support the search visibility of the profiles and content linked from it. The widget also displays your verification status and review rating to your website visitors. It takes less than a minute to install – just copy the embed code from your dashboard settings – and it counts toward the structured-data and credential-link factors in your AI Citability Score.
Credential verification is automated: our system cross-references your claimed certifications against 24 recognised ESG verification platforms in real time – no editorial gatekeeping of who can list. Content moderation is AI-assisted, with humans reviewing flagged items before publication. Verification is transparent and continuous.
We recognise certifications from 24 platforms across six categories including B Corp, EcoVadis, CDP, GRI, ISO 14001, LEED, BREEAM, Fair Trade, SBTi, and more. See our Methodology page for the full list.
Initial verification typically completes within 24–48 hours. Some certifications may take longer if external platform checks are required.
Organisations invite clients to leave reviews by email. Only invited, verified reviewers can post; no anonymous reviews; submissions are rate-limited to prevent abuse. Reviews are rated across multiple ESG dimensions and contribute to the organisation's trust score.
Yes, organisations can respond to reviews on Citable ESG Orgs. You can reply publicly to any review from your dashboard, and we encourage constructive engagement.
Pro-tier organisations can publish unlimited press releases, articles, and sustainability reports, with job listings and RFQs coming soon. Free-tier organisations can receive reviews and maintain their profile.
Yes. Unlike traditional directories that require editorial approval, your content goes live the moment you hit Publish. Our AI moderation system checks press releases, articles, and reports for quality, accuracy, and greenwashing in real time – so you get instant visibility without waiting days for manual review. This means your content starts building AI citations from the moment it is published.
Yes. All published content must be relevant to ESG, sustainability, or social impact. Our AI moderation flags misleading claims, unverified statements, and greenwashing before you publish. You can fix flagged issues or confirm their accuracy before going live. We reserve the right to remove content that violates platform guidelines.
Yes. Every organisation gets a full profile for free with certifications, SDG badges, reviews, analytics, and verified badge eligibility. You only pay to publish content or post jobs.
Yes, you can change your Citable ESG Orgs. plan at any time. Upgrade to Pro instantly and downgrade at the end of your billing period. Your data is always preserved.
Yes, Citable ESG Orgs. Pro offers an annual billing discount. Annual billing is €390/year – about 17% savings compared to paying €39/month.
We use TLS 1.3 encryption, AES-256 at rest, and follow OWASP security best practices. All payments are processed securely by Stripe.
Yes. We comply with both GDPR (EU) and POPIA (South Africa). You can export or delete your data at any time from your dashboard.
Yes. Go to Settings in your dashboard to request account deletion. Your data will be removed within 30 days.