4G Capital has supported micro-enterprises in Africa since 2013, providing financial literacy training blended with working capital loans to help small businesses grow sustainably. 4G Capital’s proprietorial machine learning technology delivers high fidelity insights and due diligence from traditionally data dark sectors. Using mobile money, loans are accessed with either smart or feature phones. The funding provided is instant and 100% unsecured. Training is bespoke and delivered via mobile apps and face-to-face outreach. The high touch approach plus the funding and training combination provides small businesses with both the ways and means to grow, driving exceptional loan repayment rates (~95%), high customer loyalty (~81% repeat business), and an impressive Net Promoter Score (72+). The company vision is to empower the base of the pyramid by providing both best in class customer service and digitally delivered client-centric financial services and business tools to connect the African MSME economy. 4G Capital is on target to positively impact over one million people by 2020. Serving customers in Kenya, Uganda and Ghana, and having received multiple industry awards, 4G Capital is now scaling across the continent and expanding its suite of products and services.
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