Headquartered in Carlisle, and established in 1850, The Cumberland is the UK’s 10th largest building society, serving 160,000 customers through its network of 31 branches, Carlisle-based call centre, and digital channels.
The Cumberland puts customers at the heart of everything it does with its Kinder Banking principles, offering tailored support, clear guidance, and a people-first approach to everyday banking.
A mutual, their aim is to create a banking experience that’s kinder to people, planet, and communities. The business model is simple, at its core they use the savings customers deposit to lend to people and businesses to buy property. This is done through a core product portfolio of current and saving accounts, as well as mortgages; these are product offerings for both retail and commercial customers. It also offers a vehicle finance subsidiary.
In addition, the Cumberland seeks to give back to communities in its core area through charitable giving, whether one-off or through its community foundation.
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